Privacy Policy

1. Introduction

Welcome to Booka.work, owned and operated by Polymorphic IT Pty Ltd (ABN 66 617 514 977) ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we handle your personal data when you visit our website or use our applications (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

This policy complies with the Australian Privacy Act 1988 and the Meta Platform Terms.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Billing address, email address and telephone numbers.
• Unsolicited Data: Any other information you choose to provide to us.

3. Facebook Data Usage

When you choose to sign in or connect your account using Facebook/Meta Login, we access certain information from your Facebook profile and connected Pages to provide our services. Specifically:

• Profile Information: We collect your Public Profile (Name, Profile Picture) to create your user account.
• Email Address: We collect your email address for account authentication and communication.
• Pages and Business Integration: With your explicit permission, we access a list of the Facebook/Instagram Pages you manage. We use this access solely to allow you to view insights, manage bookings, and reply to customer messages directly from the Booka.work dashboard.

We do NOT:

• Post to your timeline without your explicit action.
• Sell your Facebook data to third parties.
• Store your data any longer than necessary to provide our service.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your orders/bookings.
• To manage our relationship with you.
• To improve our website, products/services, marketing or customer relationships.

5. Data Deletion

You have the right to request the deletion of your data at any time. Please refer to our Data Deletion Instructions page for detailed steps on how to remove your data from our systems.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: support@booka.work

Polymorphic IT Pty Ltd
Blue Mountains, NSW, Australia